Self-excluded from Pulsz — still receiving promo emails 4 months later

Filed a formal self-exclusion request via their responsible-gambling page in October. Got the confirmation email. Account showed 'closed'. Since then I've received 14 marketing emails — bonus offers, 'we miss you' subject lines, free-coin drops. Filed three complaint tickets. Latest reply: 'your address was in a separate marketing list that doesn't sync automatically'. That should not be possible under any responsible-gambling framework. If you self-exclude, also unsubscribe manually from every list.