Ignition canned $4,500 in winnings, limited account to $0.01 — 'loyalty issues'

Turned over $20k in slots play across six months. Went negative ~$6k, then hit two big wins totaling $4,500. Requested withdrawal, account flagged. Support's explanation: 'loyalty pattern inconsistent with legitimate play, withdraw/redeposit frequency violates bonus terms.' Never used a bonus on the winning sessions. Account is now capped at $0.01 — they won't refund deposits, won't release winnings, won't close the account.